Refund Policy

Last updated: 25 September 2026

This Refund Policy explains how Ashapura Tour & Travels handles refunds for advance payments made towards tours, car rental and homestay bookings. Please read it together with our Cancellation Policy.

When a refund applies

• If you cancel a confirmed booking within the time limits stated in our Cancellation Policy, the eligible portion of any advance payment will be refunded.
• If we are unable to provide the confirmed service for reasons within our control, you will receive a full refund of the advance paid for that service, or an alternative arrangement if you prefer.
• If a trip is cut short or changed because of weather, road conditions, temple or authority restrictions, boat cancellations or other events beyond our control, we will discuss a fair adjustment with you. Costs already incurred (such as accommodation or fuel) may be deducted.

Amounts that are not refundable

• Charges for services already used, including kilometres travelled, days completed and nights stayed.
• Third-party costs paid on your behalf that the provider does not refund, such as hotel bookings or entry tickets.
• Bookings cancelled after the departure time or in the case of a no-show.

How refunds are paid

Refunds are made to the same account or payment method used for the advance, or by bank transfer or UPI as agreed with you. We aim to process eligible refunds within 7 to 10 working days of confirming the cancellation. Bank processing times may vary.

How to request a refund

Contact us on 9537028432 (call or WhatsApp) or email contact@ashapuratourandtravels.com with your name, booking details and the reason for cancellation. We will confirm the refund amount in writing before processing it.

Contact us

If you have any questions about this policy, contact us at:

• Ashapura Tour & Travels, Shop No 9, J V Business Park, Block C, Bhuj, Gujarat 370020
• Phone / WhatsApp: 9537028432
• Email: contact@ashapuratourandtravels.com